Returns & Exchange

Returns And Exchange

If you want to return an item, kindly contact us at support@kiltformen.com to make arrangements before returning the products to us. From the day of shipment, you have 30 days to evaluate your purchase. It has not been damaged, used, or worn and no labels have been removed, you may return it in only its original, undamaged packaging for a full refund or exchange. We will refund shipping charges only if the goods are faulty.


Requisites of Returnable Products:

The returnable product must be in its original packing with tags
The condition of the product should be the same as the one you received
Refund to our company address (10 business days)


Requisites of Non-Returnable Products:

All custom-made orders or special orders are not refundable.
 Damaged products (after shipment) are non-refundable.
Worn products are non-refundable.


How to return:

  • You must contact us at support@kiltformen.com
  • You must provide all the details about your order in the email.
  • You must pay the return charges for your order.
  • You must ship the returned product to the address we mentioned. 

New Shalimar Town, Gulshan Ravi Lahore
Punjab 54000
Pakistan


Refund:

1- Pay within 10 business days after receiving your returned product.
You will receive your payment in a maximum of 30 business days, depending on your bank.
2- Shipment charges are also non-refundable.